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Garage Door Safety Sensors Door Won't Close? It's Often the Safety Sensors.

If your door reverses or won't close all the way, the sensors near the floor are usually blocked, out of line, or failing. We'll get them working so your door closes safely again, and give you a written estimate before any work begins. Service calls are $165 and include the first hour of labor.

reviewed on

473 Reviews
Free Consultations

In-home or our showroom

Financing Available

0% up to 12 months, OAC

Clopay Master Authorized Dealer

American made, manufacturer warranties

What's Included in Every Service Call

  • The first hour of labor. The first hour of work on your door is included in the $165 service call.
  • Our 21-point annual tune-up. While we're there, we check and adjust the whole system, door and opener, which can catch a second problem before it turns into another service call.
  • A clear written estimate. We show you what's wrong and what it costs, and nothing happens until you approve it.
  • Same-day service calls. Call or book online and we'll get you the earliest open time. If we can't make it today, you're first on tomorrow's schedule.

Our Guarantees

  • Upfront Pricing
    The price you approve is the price you pay. No surprises.
  • Spring Warranty
    A 3-Year parts warranty on spring replacements.
  • Repair Warranty
    A 90-day warranty on all other repairs.
  • Priority Scheduling
    If we can't schedule it today, you're the first priority on tomorrow's schedule.

Garage Door Safety Sensor Repair

Importance of Garage Door Sensor Repairs

One of the problems you may be experiencing with your garage door is an issue with your safety eye sensors. If your garage door sensors are not working correctly, you need to address the problem immediately. Garage door sensors are a required and vital safety feature of your garage door opener system, and any delay in repairing it could put you, your family or your property at risk.

If you’re in need of service, give us a call today at (971) 458-4486.

What Is a Garage Door Safety Sensor?

January 1, 1993, was a landmark day in garage door safety history — the U.S. Consumer Product Safety Commission’s rules for entrapment protection for automatic residential garage door openers came into effect on that day. These guidelines stated every automatic residential garage door opener manufactured on or after January 1, 1993, was required to come equipped with an electric eye or photo eye safety sensor to detect an obstruction underneath the door.

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Just Three Steps to a Working Garage Door

  • 1

    Tell Us What's Wrong
    Give us a call or book online in 60 seconds.
  • 2

    We'll Find the Problem
    A technician comes out, diagnoses the issue, and gives you a written estimate before any work begins.
  • 3

    Back to Normal
    We make the repair once you approve the estimate, and every service call includes our 21-point annual tune-up.

What Portland-Area Homeowners Have to Say About Us

Highly rated across Google, Angi, and Yelp. See what our customers are saying.

4.8
473 Reviews
Google
34+ Years
Local and family-owned
    We are very happy with Oregon City Garage Door and will use them again when needed!
    “Showed up the same day we called! Christopher was friendly and professional and went right to work replacing our weather stripping around our garage door! He checked our door to make sure it was traveling smoothly on the track.”
    - Michelle B.
    Give them a call. You won't be sorry.
    “Called Oregon City Garage Door yesterday for information on replacing our rubber on the bottom of our garage rolling door. The gentleman was very helpful. Answered all of my questions. Set an appointment for the next day. Our tech Cameron was very helpful and skilled. He called 1/2 hour before and said he was on the way. Cameron arrived on time and got straight to work. Took out the old, put in the new and even reprogrammed our garage door openers as we were having an issue with one of them. Pricing was a nice surprise as well.”
    - Debra C.
    If I could give him 10 stars I would! Do yourself a favor and call Oregon City Garage Doors, first!!!
    “I cannot say enough wonderful things about Mike and Oregon City Garage Doors! We had a power surge (PGE’s fault) completely fry our appliances, electronics, watering system, and our garage doors! Mike was out immediately to help us and not only fixed it in one day, but our garage doors have never been quieter! And he even upgraded our remotes! He’s made himself available whenever we’ve had a question or needed his help!”
    - Kelly C.
    Very pleased with the results and will recommend Oregon City Garage Door to my family and friends.
    “Prompt professional service. Sarah scheduled a technician right away and kept us updated on arrival time. Chris diagnosed the problem, made necessary adjustments then inspected and serviced the entire garage door system.”
    - Earl F.
    I would recommend Oregon City Garage Door to any of my friends without hesitation!
    “Joe did a custom installation of my garage door and was very personable and easy to work with! He did an excellent job and made me also feel that if there was anything wrong, they would be happy to come out and make it right.”
    - Susan S.
    Excellent service. Highly recommend.
    “Aldair came out a few hours after I called and fixed my garage door in no time (tension cable popped off) Very professional and courteous. Extremely affordable. He double checked all parts to ensure the door was moving efficiently as possible. Tightened what was needed, aligned the tracks, straightened the door, lubed hinges and rollers, good to go!”
    - Jason W.
    The experience with Oregon doors has been top shelf from start to finish.
    “My installer, was professional, knowledgeable, efficient, and yet was very personable and had a wonderful sense of humor. I enjoyed the installation of my garage door much more than I even thought I would.”
    - Norma M.
    I will certainly recommend them to friends and family.
    “I highly recommend Oregon City Garage Door. Our garage door spring snapped, leaving our two cars trapped inside. Chris Serrano arrived within about two hours, and after explaining different options (whether to replace only the broken spring or both springs) he went to work and completed the job in about thirty minutes. When he finished the job he left the cars untouched and the workspace spotless.”
    - Ken P.
    Their scheduling, work, and the added service was top-notch so they’ve earned a five star rating from me.
    “We were experiencing water seeping into the garage underneath the weather seal on the garage door. I called Oregon City Garage Door to see if they could come out and help us replace the 10 year old seal with a new one. Their technician Chris G. was here within two hours and replaced the seal with a new one. He also lubed all the moving parts of the garage door creating a smoother, quieter opening and closing. The price for the service was very reasonable and on top of that they gave us a $25 senior discount.”
    - Tim A.

Come Visit Our Showroom or Schedule an In-Home Consultation

From our Clackamas showroom, we service across Oregon and Southwest Washington, with expanded reach for new-door installations and commercial work.

Oregon City Garage Door

16000 SE Evelyn St.
Clackamas, OR 97015 [Directions]

(971) 458-4486
Mon-Fri

7:00am-5:00pm

Sat

8:00am-2:00pm


Emergency? Call 24/7
  • New Door Installation | Repairs | Commercial

    Oregon City, Clackamas, Milwaukie, Happy Valley, Gladstone, Damascus, Canby, Estacada, Molalla, Sandy, and more. 

    Don't see your area? Give us a call to confirm!

  • New Door Installation | Repairs | Commercial

    Portland, Gresham, Lake Oswego, West Linn, and more!

    Don't see your area? Give us a call to confirm!

  • New Door Installation | Repairs | Commercial

    Beaverton, Tigard, Tualatin, Wilsonville, Sherwood, Hillsboro, Newberg, and more!

    Don't see your area? Give us a call to confirm!

  • Repairs | Commercial

    Vancouver, Camas, Washougal, Ridgefield, Battle Ground, La Center, and more!

    Don't see your area? Give us a call to confirm!

  • New Door Installation | Commercial

    Salem, Woodburn, Silverton, Mt Angel, McMinnville, Dallas, and more!

    Don't see your area? Give us a call to confirm!

  • New Door Installation

    Astoria, Seaside, Cannon Beach, Tillamook, Lincoln City, Newport, and more!

    Don't see your area? Give us a call to confirm!

Commercial projects throughout Oregon and Washington

Frequently Asked Questions

Answers to the questions we get most often about new garage doors and installation.

  • Please don't. The sensors stop the door from closing on a person, pet or car. If they're failing, call us and we'll get them working.
  • You can wipe the lenses and make sure nothing is blocking them. If the door still won't close, the wiring or the sensors may need work, and that's a service call.
Garage Door Acting Up? Let's Get It Fixed.

Book a $165 service call and a technician will find the problem, tune up your whole system, and give you a written estimate before any work begins.